Rowan College at Gloucester County

Frequently Asked Questions

Faculty FAQs​​
Q. How do I load my DEV course content into my Live course shell?​
A. To see a walkthrough with screenshots on how to load your DEV course content into your Live course shell, please​ take a look at the Knowledge Base article linked below.
[View the Knowledge Base article here.​]

Q. How do I make a backup of my course?
A. You don’t need to request to have your course deleted in the new system. We are working on a process where courses will be automatically backed up and deleted. HOWEVER, you should definitely create a backup of your course for your own reference in case you need something from it after we delete it. To do that, go into the course and go to PACKAGES AND UTILITIES and then EXPORT/ARCHIVE COURSE. Click the Export button in order to create a backup WITHOUT student content, or click ARCHIVE to create one with the whole grade center and student data intact.
Q. How do I deny access to my students?
A..When you go into your course, click on CUSTOMIZATION and then on PROPERTIES. There is an option there to make your course available or not. Set it to “no” and students will no longer have access to the course.
[View the Knowledge Base article here.]

Q. I am teaching an online course, but when I log into eLearning I don’t see my course listed for the semester.
A. Please fill out the eLearning Section Creation Form for your online course. This form needs to be filled out every semester for each course you are teaching, even if you have taught the course online previously. Once that is done, a technician will create your course in the system (within 24 hours during the work week) and you will be able to put content there for your students.
[View the Knowledge Base article here.]

Q. I want to provide online content to my students in my face-to-face course. How do I get started?
A. Please fill out the eLearning Section Creation Form for each course you would like an online environment for. Once that is done, a technician will create your course in the system and you will be able to put content there for your students.
[View the Knowledge Base article here.]

Q. My course starts later than other Fall/Spring/Summer/Winter courses. How can I prevent students from accessing my course until I’m ready?
A. Courses are automatically made available to students on the first day of classes for a given term. If you want to prevent students from accessing your course until you’re ready, take a look at the Knowledge Base article linked below.
[View the Knowledge Base article here.]

Q. The semester is over and I no longer want to allow students into my course. How do I make my course unavailable?
A. Courses are automatically made available to students on the first day of class, but courses do not automatically close to students. To make your course unavailable to students, please read the Knowledge Base article linked below.
[View the Knowledge Base article here.]

Q. Are there any videos I can watch to help me with building my course in the system?
A. Blackboard offers a Help Site that pr​ovides an incredible amount of information about working with the system as an instructor. You can access the site by clicking here. Just use the search bar at the top right to find the information you're looking for. You will often get results that include text, videos, and screencaps.

Q. A student registered late for my course and when I check my roster in eLearning, I don’t see them enrolled in my course.
A. Once a student registers for a course, they are not enrolled in the course in eLearning automatically. You will not see the student enrolled in your eLearning course until the system updates.  Updates are run three times a day at 8am, 12pm and 4pm (even on weekends) so you may need to wait until the next update before the student is enrolled in the course. 


 

**Visit the Blackboard Help Site​ designed for Instructors**


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